Clinic Terms & conditions
Welcome. We hope to accompany you on an amazing journey at Dr L’Art. Please take a few moments to read our terms and conditions prior to your treatment. If you have any questions please don’t hesitate to get in touch.
BOOKING
We welcome bookings by appointment and walk-in.
All patients must be 18 and over.
Bookings with our aestheticians are free of charge.
Bookings with our medical team (doctors, nurses, pharmacists) require a 45? pound redeemable deposit, which can be used against any services within 3? months of your appointment.
All bookings are subjective to our cancellation policy.
All bookings require a payment card on file. In the event of no show or late cancellation, a fee of 45 pounds will be charged in addition to any pre-paid deposit.
CANCELLING
We ask you to kindly let us know at least 72 hours/3 days in advance if you would like to cancel your appointment. Late cancellation will incur a fee of 45 pounds in addition to loss of your pre-paid deposit.
RESCHEDULING
We ask you to kindly let us know at least 48 hours/2 days in advance if you would like to reschedule your appointment. Late rescheduling will incur a fee of 45 pounds in addition to loss of your pre-paid deposit.
YOUR APPOINTMENT
We ask you to kindly arrive on time for your appointments to allow the full amount of time required for treatment. If you are more than 10 minutes late, we reserve the right to cancel your appointment and apply the rescheduling policy.
In line with medico legal legislation, we store clinical photographs of our patients as part of record keeping. We reserve the right to cancel your treatment if you refuse to have your photographs taken.
Children are welcome at our clinic. However, you must have a childminder with the child at all times as our team is not able to childmind. We do not take any responsibilities for adverse events on our premise.
Pets are not permitted at our clinic as we have no facility to accommodate pets.
FOLLOW UP
All patients must wait a minimum period of 2 weeks after filler treatment before having a review. This is to allow side effects such as swelling and bruising to subside.
All patients are advised to have their botulinum toxin review at 2 weeks. This is to allow botulinum toxin to take full effects. Regrettably, we will not be able to offer review or top-up after 2 weeks.
All patients are advised to have all other aesthetic reviews after 4 weeks. This is to allow side effects to subside and effects to develop.
We do not offer refunds on any retail products purchased.
In the event that you are dissatisfied with treatment, we kindly request you to attend a review appointment to discuss this with your practitioner.
FINANCE
0% interest finance is available for payment over £1000 through our partner creditor, subjective to credit score checks.
